SO....
I called the woman back, told her that Brody had an allergic reaction to the collar, and she basically told me too bad, my money is lost. I told her that was ridiculous, that I only bought it last night, and for $80.00, having an ALLERGIC reaction should constitute a legitimate return on the product. She was quiet. THEN she told me, "Well, you're actually the first person I've sold this to, and I already adopted this no-return policy on it." I told her I wasn't impressed, and that word of mouth is NO problem when it comes to MY mouth, and HER store.
She told me, "Well, IF you can get a note from your vet stating the allergy I may be able to do something."
Not a problem. Called my vet, I pick the letter up after work. AND my vet is printing me off information on barkers to read up on. She's also going to talk to me about other options with Brody and his barking. She also said, (unfortunately, because I know how most of you feel about this) that I may eventually have to try a shock collar on Brody if worst comes to worst, but she'll tell me WHICH one to buy, and how to go about training him with it. She's the best, I love my vet. And, at no cost to me.
Can't beat that.
Anyhoo, didn't want to waste anyone's time, just wanted to vent on this Pet Food Store that I will NOT be returning to anytime soon, other than to give this darn collar back. I'm SO not impressed....